Frequently Asked Questions

Frequently Asked Questions2021-12-08T16:38:10-08:00
Where are the rides located?2021-12-08T16:30:21-08:00

The Lions Rail Riders are brought to you by the North Pend Oreille Valley Lions Club and located in the town of Ione, WA at Lions Depot
101 Railroad Ave, Ione, WA 99139

What is a Rail Rider?2021-11-22T12:02:30-08:00

A rail rider is a pedal powered vehicle that rides on railroad tracks. They have 4 poly wheels, brakes, seat belts, pedals for each seat, and are comfortable, fun and easy to ride. Although the rail riders require pedaling, the magic of riding on rails makes the experience very different from riding a regular bicycle. There is no need to carefully watch the road ahead, there is no need to steer and riding is hands free – making it easy to take photographs and video as you roll along. All Rail Riders have 4 seats.   

Who can ride the rail rider?2021-11-22T12:01:37-08:00

Everyone! Couples young and old, groups of friends, and families of all ages and abilities can enjoy this unique experience. Not handicap accessible. 

Can children ride the rail rider?2022-01-13T14:31:42-08:00

Yes! The rail riders  are easy to ride and children are welcome. Children must be accompanied by a rider at least 16 years of age to operate the brakes. For safety, all riders  must be secured in their own seat. The only exception is infants, who must be secured in a chest harness to an adult rider. Infants in a chest harness travel free. Younger children may not be able to reach the pedals but can be safely buckled in to enjoy the ride. It is not safe for children to be seated on your lap and this is strictly forbidden. 

How do the tours work?2021-11-22T11:59:23-08:00

All the rail riders leave at the same time, with a tour guide in the lead and a tour guide in the last rail rider. The group spreads out along the track so that there is a safe space between you and the rail rider ahead and behind. This allows each group to enjoy the freedom of the outdoors and the magic of the railroad at their own pace and in their own space. 

How can I pass a slower rider?2021-11-22T11:58:30-08:00

Passing is not possible – the aim is to enjoy the journey, not to go as fast as you can. A slower rider in front means you will have more time to relax and enjoy the ride. Give other riders space – PLEASE DON’T TAILGATE!!! 

What about TRAINS?2021-11-22T11:57:56-08:00

Rail Riders only operate on rails that do not have any train traffic.  

What if it rains?2021-11-22T11:56:38-08:00

NPOV Lion’s Rail Riders will operate rain or shine, provided it is safe to do so. Our tours run in light to moderately inclement weather, but will not run in heavy rain that is unlikely to stop, or if threatening weather appears imminent. Ponchos are available for a nominal fee. Appropriate wet-weather clothing is recommended if riding in the rain.  Rescheduling or cancellation due to weather will only occur if NPOV Lions Rail Rider consider it unsafe to be on the rails. Customers who cancel due to weather are subject to our cancellation policy. 

Do I have to book ahead of time or can I just show up?2021-11-22T11:55:43-08:00

Booking ahead is strongly recommended. Due to the popularity of NPOV Lion’s Rail Riders, and the limited number of seats available, many tours sell out quickly, particularly on weekends. Seats are not held in reserve for walk-ins. 

How long does it take?2021-11-22T11:55:08-08:00

Each tour takes approximately 1 hour on the rails and about 90 minutes door to door. The extra 15 minutes includes a compulsory safety briefing. Tour durations vary depending on the speed of the riders so we recommend allocating 2 hours after check in so you don’t miss your next activity. 

What should I wear?2021-11-22T11:53:40-08:00

Comfortable and loose fitting clothes suitable for hiking or cycling. You might work up a sweat! Wet weather gear is recommended if rain is forecast. Closed toed shoes are recommended. 

What should I bring? Is there a place to put a bag or backpack?2021-11-22T11:52:53-08:00

Each rail rider has a basket for bags and backpacks, cameras, phones or water bottles. Sunscreen, a hat and bug spray are recommended – it can be hot out on the rails! 

How do we turn around?2021-11-22T11:52:22-08:00

The guides use a platform to rotate to each rail rider to reverse our direction. We travel back the same way we came. 

Are there guides that go with us on the trip?2021-11-22T11:51:52-08:00

Yes there will be two guides on every trip.  One guide rides in the front and one guide rides in the back of the tour. Guides help with the road crossings, turn the rail riders around, and help with any other issues that may arise.  

Are there Size and Age restrictions?2021-11-22T11:51:26-08:00

Seats are adjustable for different heights.  Each person pedals independently.
We ask that each guest weigh 280 pounds or less.  If you are physically capable of sitting and part of a family or group then other group members can help you pedal if they are willing.  Babies and small toddlers can ride in a car seat (that you provide us) attached to a Rail Rider seat.  Please arrive 40 minutes early if you choose to use a car seat and let our guides know so they can secure it on a rail rider for you. Infants can ride in their parent’s front pack at no cost. Young children, at the parents discretion, can ride without a car seat but may not be able to reach the pedals.   

How strenuous is this activity? Are there hills?2021-11-22T11:50:55-08:00

This is a two-hour self-pedaled round trip excursion.  Rail riding is a physical sport that does require some effort but most guests are up to the physical task.  With that said however, all the pedals are free wheel.  Strong guests can help the less able guests if all agree to the arrangement. There is an average 1-2 % grade on this trip. 

Will we cross the trestle at Box Canyon Dam?2021-11-22T11:50:11-08:00

Sadly, no!  You will stop just before the trestle.  While the rail riders are turned around for the trip back to Ione, you will have plenty of time for photos and the trestle and Box Canyon Dam. You will cross-smaller bridges over Big Muddy and Little Muddy River on the southern portion of the ride.   

Can I bring my dog/pet?2021-11-22T11:40:45-08:00

NO, it is not safe. We have too many enticing deer and squirrels to chase and too many opportunities for your pet to get injured. 

 

What is the minimum/maximum number of people on a Rail Rider?2021-11-22T11:40:08-08:00

Each unit seats four guests with a maximum of four or a minimum of one per unit.  Seating is first come first serve.  We make every effort to seat you with your party, let us know so that we can try to do that.  But depending on how many guests are scheduled, you may be asked to share a unit with new friends or a guide. This is all part of the adventure.

Cancellation and Rain Policy?     2021-11-22T11:39:34-08:00

If you are tardy or the weather is bad there is NO refund.   Please bring or provide your confirmation. We run rain or shine so come prepared to have fun! 

How do I purchase a gift certificate?2021-11-19T16:37:17-08:00

There are two ways to purchase a gift certificate.

1. Purchase the tickets directly and select “This is a gift” at checkout. This option gives the gift of a pre-determined ride date and time. The recipient will be notified via email of their gift and the tickets will be attached to that email.

2. You can purchase any dollar amount that can be redeemed on our website here. The recipient will receive an email with a gift voucher code as well as instructions on how to redeem it. This option is best if you do not have a specific date and time for the recipient, or you want that person to choose themselves.

I received a gift certificate, how do I redeem it?2021-11-19T16:36:30-08:00

You can redeem your gift certificate by adding your desired tickets into you cart. When you check out, put you voucher code into the space provided for voucher codes. The totals will recalculate based on your gift certificate amount.

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